Fill out a contact form on your account to ask a question. Twitter is usually the fastest way to get in touch with Spotify’s customer service team.ģ. When sending Spotify a public message, don’t include any personal information, like your email address or bank card number. If you have a payment issue or other personal query, send a direct message (DM) instead. ![]() This contact method works well if you’re having any technical issues with the website or want to report incorrect information on the site. ![]() If you have a Twitter account, you can send public messages to Spotify by adding to your message. Get Spotify support’s attention on Twitter. It typically takes the Spotify support staff on Facebook a few hours to reply to queries.Ģ. If your issue is tech-related, include details about what type of device and operating system you’re using. If you’re contacting Spotify about a problem related to your account or a payment issue, include in your message the email address that’s attached to your Spotify account. You can find Spotify’s support page at this link. ![]() Simply click the blue “Send Message” bar, and write down your issue in the message box. If you have a Facebook account, you can lodge a complaint or ask for help on Spotify’s official support page. Send a message to customer support through Facebook.
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